File-Sharing Governance: A Missing Piece for Managed Service Providers

Managed Service Providers (MSPs) constantly seek ways to enhance their offerings, strengthen customer relationships, and differentiate themselves in a competitive market. Incorporating a robust file-sharing governance solution like Tricent into existing packages such as "Productivity" and "Information Security" presents a compelling opportunity to achieve these goals.

By Tricent · August 20, 2024

Managed Service Providers (MSPs) constantly seek ways to enhance their offerings, strengthen customer relationships, and differentiate themselves in a competitive market. Incorporating a robust file-sharing governance solution like Tricent into existing packages such as “Productivity” and “Information Security” presents a compelling opportunity to achieve these goals.

A Strong Foundation for Enhanced Managed Services

MSPs can significantly bolster their value proposition by integrating File-Sharing Governance into their service portfolio. This powerful combination addresses a critical gap in many organizations’ security posture, making it an easy win for both the MSP and its clients.

  • Completeness and Strength: Seamlessly complements existing productivity and security packages, creating a more comprehensive and robust solution.
  • Expert Consulting: MSPs can leverage File-Sharing Governance to provide valuable insights into historical data, enabling them to offer tailored recommendations for improving data governance and compliance.
  • Enhanced Security and Compliance: Clients benefit from a significantly reduced risk of data breaches and non-compliance by implementing a solution like Tricent.

Addressing a Critical Security Gap

Admins and CISOs are increasingly burdened with managing the complexities of productivity suites like Google Workspace and Microsoft 365. The proliferation of shared files and external collaborations creates a significant security risk. Tricent effectively mitigates this risk by providing:

  • Visibility: Comprehensive oversight of file-sharing activities and permissions.
  • Control: The ability to define and enforce granular governance policies.
  • Automation: Streamlined processes for identifying and remediating security risks.

A Win-Win for MSPs and Clients

By including a File-Sharing Governance platform like Tricent in their managed service packages, MSPs can:

  • Differentiate their offerings: Position themselves as proactive security and compliance experts.
  • Increase customer satisfaction: Deliver tangible value and peace of mind.
  • Generate additional revenue: Expand their service portfolio and pricing options.

For clients, the benefits are equally compelling:

  • Reduced risk: Protect sensitive data from unauthorized access.
  • Improved compliance: Meet regulatory requirements with ease.
  • Simplified management: Offload the burden of file-sharing governance to the MSP.
  • Eliminates frustrating decision-making process: By including file-sharing governance as part of the MSP package and not making it “a project,” you can take the sting out of an unnecessary decision-making process.

An Easy Decision with High Impact

The decision to incorporate a File-Sharing Governance platform like Tricent into managed service packages is a no-brainer for MSPs. It’s a simple step that delivers immense value to clients. By addressing a critical security challenge and providing expert guidance, MSPs can strengthen customer relationships and drive business growth. Making the decision easy for the client’s CISO or System Administrator will relieve the client by enabling them to include file-sharing governance without making it a big deal decision that needs a separate budget.

In conclusion, Tricent is a potential game-changer for MSPs looking to elevate their offerings and deliver exceptional value to their clients. By combining the power of Tricent with existing managed services, MSPs can create a compelling solution that addresses a critical security gap and drives long-term customer success.

Sign up for a partnership here: https://www.tricent.com/partner/#apply-partner

Try our interactive demo